Greetings! As a supply chain tech advisor with 30+ years of hands-on experience, I take great pleasure in providing actionable insights and solutions to logistics leaders. My focus is to drive transformation within the logistics industry by leveraging emerging LogTech, applying data-centric solutions, and increasing interoperability within supply chains. I have a wide range of experience to include successfully leading the development of 100s of innovative software solutions across supply chains and delivering business intelligence (BI) solutions to 1,000s of shippers. Click here for more info.
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Shipping Fee Surprise – Here Is How To Overcome Unexpected Package Surcharges
Every add-on shipping fee directly eats into profit. Get tips on how to control these fees, and not get surprised on your next carrier’s invoice
A Spectacular Call Center Experience – Technology Applied The Right Way
Things you need to know: maturity models, multichannel communications, omnichannel call center experience and unified data view of your customer’s order status.
Hype Curve? This Is What You Need To Know About The Technology Hype Cycle
If you make technology decisions, you need to know about the Hype Cycle. Most emerging technologies over time go through this double-hump shaped hype curve.
Warehouse Robots – 9 Types Of Truly Revolutionary Smart Robotics That You Need To Know About
Here are the 7 different types of warehouse robots you can now find in supply chain operations. Most large companies will be using logistics robotics soon.
Is Your Customer Delivery Experience In A Tailspin? – Know The 6 Steps For More Delighted Customers
When your customer experiences a bad delivery experience, it is a tragedy. Get my recommendations on how to improve your customers’ delivery experience.
The Best Ways To Access Data – Tech Solutions To Unlock Your Data Silos
Data integration projects can be done in-house or use advanced cloud / 3rd party software. Here are the best tech solutions to access data.
The Meaning Of Being A Good Steward – A Key Principle For A Successful Life
Being a good steward applies to all walks of life. It is a key principle for being a Christian, an environmentalist, finances, and running a business.
Future of Remote Work: Can Technology Overcome?
The future of remote work: it will continue to increase. What are the trends and the pros and cons of remote work going forward?