Managed IT Services – SMB / SME Advice On The Best Ways To Outsource
IT staff is expensive, and managed IT services providers are confusing. Learn the benefits and risks, what functions to outsource, and how pricing models work.
information technology
Outsourcing IT Services – Best Advice On The Advantages And Risks
It’s important to understand the benefits and risks of outsourcing IT services.. Find out the advantages and disadvantages of outsourcing IT services.
The Delighted, Connected Customer: Sure Ways To Make Call Centers Omnichannel And Data Rich
An omnichannel call center is the key for connecting with the connected customer. Find out how to get a unified view of the customer experience.
A Spectacular Call Center Experience – Technology Applied The Right Way
Things you need to know: maturity models, multichannel communications, omnichannel call center experience and unified data view of your customer’s order status.
Hype Curve? This Is What You Need To Know About The Technology Hype Cycle
If you make technology decisions, you need to know about the Hype Cycle. Most emerging technologies over time go through this double-hump shaped hype curve.
Future of Remote Work: Can Technology Overcome?
The future of remote work: it will continue to increase. What are the trends and the pros and cons of remote work going forward?
Augmented Reality Technology: Is Your Business Missing Out?
Is augmented reality technology just more marketing hype? This article explains: What is it? What does it do? How are different industries using AR?
Data Sensitivity: What You Need to Know For Your Business
Businesses, know your data sensitivity levels. Protect your sensitive data from unauthorized disclosure or being inadvertently destroyed.
Offshore Vs Nearshore Outsourcing: 11 Practical Decision Factors That Will Help You Make The Best Decision
Will nearshore outsourcing options be able to shorten your supply chain, save money on back office services, or increase your programming staff?
The Technology Hype Cycle: As Example, Look What Happened With Ecommerce
You need to know about technology Hype Cycles.. Being not aware of where a given technology is in its Hype Cycle risks both failure and missed opportunities.
Want To Integrate Data For Better Business Visibility? Here’s How To Do It
Get a unified view of your data. Here are the 7 steps to integrate data for business visibility. Different methods that you can use explained.
Trucking Tech – 9 Awesome Innovations That Are Going Mainstream
The latest trucking tech innovations enable fleet owners a competitive advantage, saves money, improves service levels, and reduces accidents.