Discover the power of a data-centric approach to transform your business technology, achieve agility, establish a Single Source of Truth, and spark innovation.
Think real-time payments, open banking, AI advancements, and 5G cellular deployment, just to name a few! Explore 14 EFT payment technology trends.
Explore the benefits of same day shipping, and delve into seven critical questions to address before considering providing this same day service.
So what are the best eComerce KPIs that focus on on-time delivery? Let’s explore the different types of KPIs to improve your customers’ delivery experience.
Yes, eCommerce consumers want same day delivery stores. Here are the merits for retailers offering same day, the challenges, and tips for retailers.
Discover why many smart city solutions are not really beneficial and recommendations for implementing people-first smart city solutions.
Want to get an edge? Here are 5 tips to help you improve your eCommerce supply chain operations and ensure your customers have a great delivery experience.
Delivery exceptions impact your business. What are the different delivery exception types, analyzing your shipping data and how to handle shipping exceptions.
It is important to focus smart city and IoT technology on people first. Discover 12 opportunities for smart city tech, and how to address the challenges.
eCommerce has fundamentally changed outbound logistics. Changes are needed to focus more on customer experience. Here are four recommendations..
Excellent customer service comes from a mature call center. Does your eCommerce contact center need an upgrade? If yes, do an assessment and set KPIs.
An omnichannel call center is the key for connecting with the connected customer. Find out how to get a unified view of the customer experience.
Get up to speed with the latest supply chain trends with our 6 Internet of Things examples! Plus, origins of IoT and learn where it is headed in the future.
What is micromobility technology? How are these systems improving our lives? What are the challenges to local governments implementing?
Every add-on shipping fee directly eats into profit. Get tips on how to control these fees, and not get surprised on your next carrier’s invoice
Things you need to know: maturity models, multichannel communications, omnichannel call center experience and unified data view of your customer’s order status.
When your customer experiences a bad delivery experience, it is a tragedy. Get my recommendations on how to improve your customers’ delivery experience.
Data integration projects can be done in-house or use advanced cloud / 3rd party software. Here are the best tech solutions to access data.
What is the meaning of eCommerce? Find out about various business models (B2B, B2C, etc.), and 9 ways to help your existing or new business, big or small.
Examples of why you would use a logistics consultant, supply chain areas where they help, and how a logistics consultant is different from a 3PL.
Get a unified view of your data. Here are the 7 steps to integrate data for business visibility. Different methods that you can use explained.
