What Is A 3PL? Compare Types, Capabilities, Tech, Best Value
So What is a 3PL and what is it not? Why do companies use 3PLs, and what services can a 3PL provide. Also, tips when evaluating the best 3PL to partner with.
Recent Posts From Supply Chain Tech Insights
Ecommerce Chatbot Examples: 11 Ways That Successful Businesses Can Actually Secure Results
Here are 11 eCommerce chatbot examples that include a full range of chatbot use cases. Also, showcases companies like Starbucks, Airbnb and Nike to name a few.
Same Day Delivery Stores: Do Customers Really Want Them And Can Your Business Fulfill This Epic Challenge?
Yes, eCommerce consumers want same day delivery stores. Here are the merits for retailers offering same day, the challenges, and tips for retailers.
The Best Benefits Of eCommerce For Traditional Businesses To Exploit
There are many benefits of eCommerce, both for your business and your customers. Also, see similarities and benefits of operating a hybrid eCommerce business.
OnShoring In The U.S. – Best Opportunities, Risky Pitfalls, Trends
U.S. onshore operations are becoming more attractive. Here are the pros, the cons, and the major factors driving onshoring trends.
What Does A Data Scientist Do? – Empower Business, Best Tech Skills, Unique Methodologies
What does a data scientist do? Find out why data scientists are needed, skills needed, education backgrounds, and everyday data scientist tasks.
One Bad Customer Delivery Experience Leads To 3 Disastrous Results: Both Now And In The Future.
For many eCommerce businesses, the customer delivery experience is more an afterthought or to be left to delivery carriers. See why this is the wrong approach.
Transforming Urban Life: Are Smart City High Tech Solutions Really Helping the People they Should?
Discover why many smart city solutions are not really beneficial and recommendations for implementing people-first smart city solutions.
Ecommerce Supply Chain Advice For Reduced Click-To-Delivery Time And Costs
Want to get an edge? Here are 5 tips to help you improve your eCommerce supply chain operations and ensure your customers have a great delivery experience.
Logistics Robots – 12 Reasons This Technology Is The Best For Operations And Customer Results
The business justification for logistics robots is now overwhelming. If you have a warehouse or eCommerce fulfillment center, here are 12 benefits.
Ecommerce Delivery Exception Mistakes To Avoid And How To Handle
Delivery exceptions impact your business. What are the different delivery exception types, analyzing your shipping data and how to handle shipping exceptions.
Virtual Reality Vs Augmented Reality Vs Metaverse Tech – You Need To Know The Fundamentals
What is happening with metaverse vs virtual reality vs augmented reality? Let’s explore their similarities, differences, and potential impacts on our future.
Smart City And IoT – The Best Opportunities And The Challenges
It is important to focus smart city and IoT technology on people first. Discover 12 opportunities for smart city tech, and how to address the challenges.
AI Chatbot Technology – Its Staggering Benefits And How To Best Use
Why are AI chatbots light years ahead of traditional rules-based chatbots? And many ways how an AI chatbot can help both businesses and even your personal life.
Unlock Your Outbound Logistics – How To Make Your Customers Rave
eCommerce has fundamentally changed outbound logistics. Changes are needed to focus more on customer experience. Here are four recommendations..
Managed IT Services – SMB / SME Advice On The Best Ways To Outsource
IT staff is expensive, and managed IT services providers are confusing. Learn the benefits and risks, what functions to outsource, and how pricing models work.
Outsourcing IT Services – Best Advice On The Advantages And Risks
It’s important to understand the benefits and risks of outsourcing IT services.. Find out the advantages and disadvantages of outsourcing IT services.
What Is Data Science? Its Focus, Applications, 6 Components Explained
What is the focus of data science, its applications, and the six components that answer the question of what is data science.
More Excellent Customer Service Results From Your Ecommerce Contact Center
Excellent customer service comes from a mature call center. Does your eCommerce contact center need an upgrade? If yes, do an assessment and set KPIs.
Data Science Definition – The Truth About This Discipline And Its Massive Growth
There is a need for a concise data science definition. Also, an explanation of its origins, a breakout of what it is and its process to make data useful.
The Delighted, Connected Customer: Sure Ways To Make Call Centers Omnichannel And Data Rich
An omnichannel call center is the key for connecting with the connected customer. Find out how to get a unified view of the customer experience.