Transforming Urban Life: Are Smart City High Tech Solutions Really Helping the People they Should?
Discover why many smart city solutions are not really beneficial and recommendations for implementing people-first smart city solutions.
Recent Posts From Supply Chain Tech Insights
Ecommerce Supply Chain Advice For Reduced Click-To-Delivery Time And Costs
Want to get an edge? Here are 5 tips to help you improve your eCommerce supply chain operations and ensure your customers have a great… Read More »Ecommerce Supply Chain Advice For Reduced Click-To-Delivery Time And Costs
Logistics Robots – 12 Reasons This Technology Is The Best For Operations And Customer Results
The business justification for logistics robots is now overwhelming. If you have a warehouse or eCommerce fulfillment center, here are 12 benefits.
Ecommerce Delivery Exception Mistakes To Avoid And How To Handle
Delivery exceptions impact your business. What are the different delivery exception types, analyzing your shipping data and how to handle shipping exceptions.
Virtual Reality Vs Augmented Reality Vs Metaverse Tech – You Need To Know The Fundamentals
What is happening with metaverse vs virtual reality vs augmented reality? Let’s explore their similarities, differences, and potential impacts on our future.
Smart City And IoT – The Best Opportunities And The Challenges
It is important to focus smart city and IoT technology on people first. Discover 12 opportunities for smart city tech, and how to address the… Read More »Smart City And IoT – The Best Opportunities And The Challenges
AI Chatbot Technology – Its Staggering Benefits And How To Best Use
Why are AI chatbots light years ahead of traditional rules-based chatbots? And many ways how an AI chatbot can help both businesses and even your… Read More »AI Chatbot Technology – Its Staggering Benefits And How To Best Use
Managed IT Services – SMB / SME Advice On The Best Ways To Outsource
IT staff is expensive, and managed IT services providers are confusing. Learn the benefits and risks, what functions to outsource, and how pricing models work.
Outsourcing IT Services – Best Advice On The Advantages And Risks
It’s important to understand the benefits and risks of outsourcing IT services.. Find out the advantages and disadvantages of outsourcing IT services.
What Is Data Science? Its Focus, Applications, 6 Components Explained
What is the focus of data science, its applications, and the six components that answer the question of what is data science.
More Excellent Customer Service Results From Your Ecommerce Contact Center
Excellent customer service comes from a mature call center. Does your eCommerce contact center need an upgrade? If yes, do an assessment and set KPIs.
Data Science Definition – The Truth About This Discipline And Its Massive Growth
There is a need for a concise data science definition. Also, an explanation of its origins, a breakout of what it is and its process… Read More »Data Science Definition – The Truth About This Discipline And Its Massive Growth
The Delighted, Connected Customer: Sure Ways To Make Call Centers Omnichannel And Data Rich
An omnichannel call center is the key for connecting with the connected customer. Find out how to get a unified view of the customer experience.
Internet Of Things Examples – Hidden Technology Automating Logistics
Get up to speed with the latest supply chain trends with our 6 Internet of Things examples! Plus, origins of IoT and learn where it… Read More »Internet Of Things Examples – Hidden Technology Automating Logistics
Shared Micromobility, A Solution To Better Urban Mobility And Livability
What is micromobility technology? How are these systems improving our lives? What are the challenges to local governments implementing?
Shipping Fee Surprise – Here Is How To Overcome Unexpected Package Surcharges
Every add-on shipping fee directly eats into profit. Get tips on how to control these fees, and not get surprised on your next carrier’s invoice
A Spectacular Call Center Experience – Technology Applied The Right Way
Things you need to know: maturity models, multichannel communications, omnichannel call center experience and unified data view of your customer’s order status.
Hype Curve? This Is What You Need To Know About The Technology Hype Cycle
If you make technology decisions, you need to know about the Hype Cycle. Most emerging technologies over time go through this double-hump shaped hype curve.
Warehouse Robots – 9 Types Of Truly Revolutionary Smart Robotics That You Need To Know About
Here are the 7 different types of warehouse robots you can now find in supply chain operations. Most large companies will be using logistics robotics… Read More »Warehouse Robots – 9 Types Of Truly Revolutionary Smart Robotics That You Need To Know About
Is Your Customer Delivery Experience In A Tailspin? – Know The 6 Steps For More Delighted Customers
When your customer experiences a bad delivery experience, it is a tragedy. Get my recommendations on how to improve your customers’ delivery experience.
The Best Ways To Access Data – Tech Solutions To Unlock Your Data Silos
Data integration projects can be done in-house or use advanced cloud / 3rd party software. Here are the best tech solutions to access data.