Unlock Your Outbound Logistics – How To Make Your Customers Rave
eCommerce has fundamentally changed outbound logistics. Changes are needed to focus more on customer experience. Here are four recommendations..
Recent Posts From Supply Chain Tech Insights
Managed IT Services – SMB / SME Advice On The Best Ways To Outsource
IT staff is expensive, and managed IT services providers are confusing. Learn the benefits and risks, what functions to outsource, and how pricing models work.
Outsourcing IT Services – Best Advice On The Advantages And Risks
It’s important to understand the benefits and risks of outsourcing IT services.. Find out the advantages and disadvantages of outsourcing IT services.
What Is Data Science? Its Focus, Applications, 6 Components Explained
What is the focus of data science, its applications, and the six components that answer the question of what is data science.
More Excellent Customer Service Results From Your Ecommerce Contact Center
Excellent customer service comes from a mature call center. Does your eCommerce contact center need an upgrade? If yes, do an assessment and set KPIs.
Data Science Definition – The Truth About This Discipline And Its Massive Growth
There is a need for a concise data science definition. Also, an explanation of its origins, a breakout of what it is and its process… Read More »Data Science Definition – The Truth About This Discipline And Its Massive Growth
The Delighted, Connected Customer: Sure Ways To Make Call Centers Omnichannel And Data Rich
An omnichannel call center is the key for connecting with the connected customer. Find out how to get a unified view of the customer experience.
Internet Of Things Examples – Hidden Technology Automating Logistics
Get up to speed with the latest supply chain trends with our 6 Internet of Things examples! Plus, origins of IoT and learn where it… Read More »Internet Of Things Examples – Hidden Technology Automating Logistics
Shared Micromobility, A Solution To Better Urban Mobility And Livability
What is micromobility technology? How are these systems improving our lives? What are the challenges to local governments implementing?
Shipping Fee Surprise – Here Is How To Overcome Unexpected Package Surcharges
Every add-on shipping fee directly eats into profit. Get tips on how to control these fees, and not get surprised on your next carrier’s invoice
A Spectacular Call Center Experience – Technology Applied The Right Way
Things you need to know: maturity models, multichannel communications, omnichannel call center experience and unified data view of your customer’s order status.
Hype Curve? This Is What You Need To Know About The Technology Hype Cycle
If you make technology decisions, you need to know about the Hype Cycle. Most emerging technologies over time go through this double-hump shaped hype curve.
Warehouse Robots – 9 Types Of Truly Revolutionary Smart Robotics That You Need To Know About
Here are the 7 different types of warehouse robots you can now find in supply chain operations. Most large companies will be using logistics robotics… Read More »Warehouse Robots – 9 Types Of Truly Revolutionary Smart Robotics That You Need To Know About
Is Your Customer Delivery Experience In A Tailspin? – Know The 6 Steps For More Delighted Customers
When your customer experiences a bad delivery experience, it is a tragedy. Get my recommendations on how to improve your customers’ delivery experience.
The Best Ways To Access Data – Tech Solutions To Unlock Your Data Silos
Data integration projects can be done in-house or use advanced cloud / 3rd party software. Here are the best tech solutions to access data.
The Meaning Of Being A Good Steward – A Key Principle For A Successful Life
Being a good steward applies to all walks of life. It is a key principle for being a Christian, an environmentalist, finances, and running a… Read More »The Meaning Of Being A Good Steward – A Key Principle For A Successful Life
Future of Remote Work: Can Technology Overcome?
The future of remote work: it will continue to increase. What are the trends and the pros and cons of remote work going forward?
Rules Of Robotics – Once Science Fiction, Now Surprisingly Reality
Find out how the rules of robotics went from being science fiction to now being critical in software design, artificial intelligence (AI) deep learning, etc.
Data Analytics vs Data Science – Know the Most Important Differences
Find out about the recent, explosive origins of these data disciplines. Get the list of real-world applications to distinguish data analytics vs data science.
3 Supply Chain Types: Fundamentals And Examples Of Reasons Vulnerable
Find out everything you need to know about different types of supply chains. You will find both examples of when a supply chain works and… Read More »3 Supply Chain Types: Fundamentals And Examples Of Reasons Vulnerable
The Meaning Of eCommerce – Its Where Technology Empowers The Marketplace
What is the meaning of eCommerce? Find out about various business models (B2B, B2C, etc.), and 9 ways to help your existing or new business,… Read More »The Meaning Of eCommerce – Its Where Technology Empowers The Marketplace